Shipping policy
Lash & Dash Shipping Policy
All orders placed through Lash & Dash are fulfilled and shipped directly by our third‑party fulfillment partners. As a result, shipping times, carriers, and tracking updates are managed entirely by the supplier.
Order Processing
Our fulfillment partner processes orders within 1–3 business days. Once your order is shipped, you will receive a tracking number via email.
Shipping Times
Shipping times vary depending on your location and the supplier’s warehouse. Typical delivery estimates:
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United States: 7–15 business days
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International: 10–20 business days
Please note that these are estimates provided by the supplier and may vary during peak seasons or due to customs delays.
Tracking Information
Tracking numbers are generated and updated by the supplier. If your tracking number is not active immediately, please allow up to 72 hours for the carrier to update the shipment status.
Shipping Issues
If your order is delayed, lost, or arrives damaged, contact us at:
info@lashanddash.store
We will forward your concern to our fulfillment partner, who will investigate and provide the next steps. The supplier’s policies determine the appropriate resolution (replacement, reshipment, or refund).
Incorrect Addresses
Customers are responsible for entering the correct shipping address at checkout. If an incorrect address is provided, the supplier may not be able to reroute the package.
Customs & Duties
International orders may be subject to customs fees or import taxes. Your country determines these charges, which are not controlled by Lash & Dash or our supplier.
Important Notice
Lash & Dash does not handle physical shipping or logistics. Our third‑party fulfillment partner manages all shipping, delivery, and tracking processes.