Shipping policy

Lash & Dash Shipping Policy

All orders placed through Lash & Dash are fulfilled and shipped directly by our third‑party fulfillment partners. As a result, shipping times, carriers, and tracking updates are managed entirely by the supplier.

Order Processing

Our fulfillment partner processes orders within 1–3 business days. Once your order is shipped, you will receive a tracking number via email.

Shipping Times

Shipping times vary depending on your location and the supplier’s warehouse. Typical delivery estimates:

  • United States: 7–15 business days

  • International: 10–20 business days

Please note that these are estimates provided by the supplier and may vary during peak seasons or due to customs delays.

Tracking Information

Tracking numbers are generated and updated by the supplier. If your tracking number is not active immediately, please allow up to 72 hours for the carrier to update the shipment status.

Shipping Issues

If your order is delayed, lost, or arrives damaged, contact us at:

info@lashanddash.store

We will forward your concern to our fulfillment partner, who will investigate and provide the next steps. The supplier’s policies determine the appropriate resolution (replacement, reshipment, or refund).

Incorrect Addresses

Customers are responsible for entering the correct shipping address at checkout. If an incorrect address is provided, the supplier may not be able to reroute the package.

Customs & Duties

International orders may be subject to customs fees or import taxes. Your country determines these charges, which are not controlled by Lash & Dash or our supplier.

Important Notice

Lash & Dash does not handle physical shipping or logistics. Our third‑party fulfillment partner manages all shipping, delivery, and tracking processes.